For Clinicians
- Why are additional comment fields only allowed in certain portions of the client questionnaire?
- My clients already submitted their questionnaires but want to change answers. Is this possible?
- What is the role of an Administrator in the Organization?
- The score for accepting influence in the Clinician's Report looks to be computed incorrectly
- Can you make the flags for suicide risk clients more pronounced?
- How do I add an Assistant to my account in Gottman Connect?
- What is an Assistant?
- What is the URL or website for the Enhanced Checkup?
- How is the Gottman Connect Relationship Checkup different from the old "RCU" Checkup?
- What’s going to happen to the checkup I’ve been using at checkup.gottman.com? Is it going away? Will my old questionnaires from it show up in the new version?
- Can I use the same login I used for the old Relationship Checkup website?
- Is there a Business Associate Agreement (BAA)?
- How much does the Gottman Relationship Checkup cost?
- Is there a free trial?
- How do I add or invite a couple?
- I invited a couple but they say they haven’t received the invitation emails! What do I do?
- I invited a couple and they haven’t accepted the invitation yet. How long is the invitation link live and will they receive reminder emails?
- A partner made a mistake completing their questionnaire. How can I reset their progress?
- My couple submitted their questionnaires but wants to go back and change their answers. Can they do that?
- Do I receive a notification that client questionnaires have been completed?
- How do Gottman Relationship Checkup reassessments work and how much do they cost? What is the Delta report?
- I don't see a couple I invited anymore. They seem to be missing or have disappeared! How do I find this couple?
- Where can I find more about the Gottman Method and being trained?
- My Gottman Connect and Relationship Checkup registration and application are 'being reviewed'. What does this mean?
- How many credits do I have available on my account? How do I check?
- Can I print out or view the questionnaire and questions before inviting my couple?
- I'm having trouble adding/inviting a couple. Their emails aren't working! What do I do?
- How do I monitor the progress of my couples' questionnaires?
- A client completed their partner's questionnaire. What should they do?
- There are issues with my couple's pronouns in my report! What's going on?