Everything the couple sees has their correct chosen pronouns. The couple never sees incorrect pronouns.
When a client is invited by a clinician and registers with GottmanConnect.com, they will be able to choose their preferred gender pronouns (He, She, or They) and these preferred pronouns are what they see on all their information, including the Couple's Report.
The pronouns are necessary so that the system knows how to generate the report correctly. The code is very complex and the system needs definitive easily recognizable variables in order to function correctly.
Note: Any pronoun issues you may experience are specifically with the Checkup Report.
This is a very complex feature and we are currently working on evolving and improving how our system handles preferred pronouns across all aspects of our platform. We understand how important this is for your clients and for you.
We appreciate your patience, feedback, and support.
If you have further questions or comments, please reach out to support@gottmanconnect.com